How do I speak to Air Canada Airlines to file a complaint or service feedback?

How do I speak to Air Canada Airlines to file a complaint or service feedback?

Redeeming Aeroplan Points Over the Phone

Aeroplan members looking to use their points for flights, upgrades, or seat selections can do so conveniently by calling ☎️📞+1 (888) 907-8050. This method is especially helpful if you’re booking a complex itinerary, using mixed payment (points plus cash), or need to confirm partner airline availability.

Have your Aeroplan number and PIN or account verification details on hand when you call. The representative will walk you through available flight options, confirm points requirements, and apply your balance directly to the booking.

Additionally, you can ask about perks like priority boarding or checked baggage that may be available through your Aeroplan status. If your points don’t cover the full fare, the agent can assist you in paying the difference with a credit card or voucher.

How to Resolve a Double Charge on Your Air Canada Booking

Mistaken or duplicate charges can occasionally occur when booking online or during system updates. If you see two identical charges on your credit card from Air Canada Airlines, don’t worry—just call ☎️📞+1 (888) 907-8050 to report the issue and begin the resolution process.

When calling, provide your booking reference number and, if possible, screenshots or credit card statements that show the double billing. The agent will escalate your case to Air Canada's billing and accounting team, who will verify the issue and process any necessary refunds.

Refunds for duplicate charges typically take 5–10 business days, depending on your card issuer. Calling ☎️📞+1 (888) 907-8050 ensures your case is documented and followed up properly, speeding up the resolution.